Ebinger GmbH | Onlineshop Privacy policy

Privacy policy

Personal data (hereinafter mostly referred to as ‘data’) is only processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted: - IP address of the requesting computer, - date and time of access, - name and URL of the file accessed, - website from which access is made (referrer URL), - browser used and, if applicable, the operating system of your computer and the name of your access provider. This data is processed for the following purposes: - ensuring a smooth connection to the website, - ensuring convenient use of our website, - analysing system security and stability, - and for other administrative purposes. The legal basis for this processing is Art. 6 para. 1 lit. f GDPR.
According to Article 4(1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as ‘GDPR’), ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following privacy policy, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or together with others on the purposes and means of processing. In addition, we inform you below about the third-party components we use for optimisation purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

Our privacy policy is structured as follows:

1. Information about us as the controller
2. Rights of users and data subjects
3. Information on data processing

1. Information about us as the controller

The responsible provider of this website in terms of data protection law is:

Ebinger GmbH
Edesheimer Str. 51
76835 Rhodt/ Germany

Phone:+49 (0)6323-937465-0
Email: info@ebinger-gmbh.com

The provider's data protection officer is:
Markus Ebinger

Phone:+49 (0)6323-937465-0
Email: info@ebinger-gmbh.com

2. Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right

to confirmation as to whether data concerning them is being processed, to information about the processed data, to further information about the data processing and to copies of the data (cf. also Art. 15 GDPR)
to rectification or completion of incorrect or incomplete data (see also Art. 16 GDPR);
the immediate erasure of the data concerning them (see also Art. 17 GDPR) or, alternatively, if further processing is required in accordance with Art. 17 para. 3 GDPR, the restriction of processing in accordance with Art. 18 GDPR;
to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR)
to lodge a complaint with the supervisory authority if they believe that the data concerning them is being processed by the provider in breach of data protection regulations (see also Art. 77 GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or the restriction of processing that takes place on the basis of Articles 16, 17 para. 1, 18 GDPR. However, this obligation does not apply if this notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.

Users and data subjects also have the right to object to the future processing of data concerning them in accordance with Art. 21 GDPR, provided that the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct marketing is permitted.

To exercise one of your rights (e.g. the right to information, rectification, erasure, restriction of processing, data portability, objection), you can contact us at any time using the contact details provided in the legal notice. Alternatively, you can use our [contact form] to submit your enquiry directly. We will respond to your enquiry within a maximum of one month in accordance with the legal requirements.

3. Information on data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.

The storage period of personal data depends on the respective processing purposes. For example:

Contact enquiries: Deleted after final response and expiry of statutory retention periods.
Customer accounts: As long as the user does not delete the account, we store the data until the user deletes it.
Contract data: Once the contract has been fully processed, this data is stored for the legally prescribed period (usually 6 or 10 years), taking into account commercial and tax law requirement

Cookies

a) Session cookies/session cookies

We use so-called cookies on our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies are used to process certain information from you, such as your browser or location data or your IP address, on an individual basis.
This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping basket function.

The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR, insofar as these cookies process data for contract initiation or contract fulfilment. If there is no contractual relationship, the processing is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in improving the functionality of our website and analysing user behaviour. Consent pursuant to Art. 6 (1) (a) GDPR is obtained if explicit consent is required for certain cookies, in particular for tracking and marketing cookies. This consent can be revoked at any time with effect for the future.

If the processing does not serve to initiate or fulfil a contract, our legitimate interest lies in improving the functionality of our website. The legal basis in this case is Art. 6 para. 1 lit. f) GDPR.

The following types of cookies are used:

Essential cookies: These are necessary to ensure the basic functionality of the website. These cookies cannot be deactivated.
Functional cookies: These cookies enable the website to offer enhanced functions and personalisation, such as saving language preferences.
Analysis cookies: These help us to analyse the usage behaviour of visitors to our website and improve our offering.
Marketing and tracking cookies: These are used to show you personalised advertising based on your interests. These cookies are only processed with your express consent in accordance with Art. 6 para. 1 lit. a) GDPR

These session cookies are deleted when you close your Internet browser.

b) Third-party cookies

Our website may also use cookies from partner companies with whom we work for the purposes of advertising, analysing or the functionalities of our website.
Please refer to the following information for details, in particular the purposes and legal basis for processing such third-party cookies.

c) Removal option

You can prevent or restrict the installation of cookies by changing the settings of your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

Contact enquiries / contact option

If you contact us via contact form or e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for processing and answering your enquiry - without it we cannot answer your enquiry or can only answer it to a limited extent.

The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR.

Your data will be deleted if your enquiry has been conclusively answered and the deletion does not conflict with any statutory retention obligations, such as in the case of any subsequent contract processing.

Customer account / registration function

If you create a customer account with us via our website, we will collect and store the data you enter during registration (e.g. your name, your address or your e-mail address) exclusively for pre-contractual services, for contract fulfilment or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called notepad function). At the same time, we store the IP address and the date and time of your registration.

As part of the further registration process, your consent to this processing is obtained and reference is made to this privacy policy. The data collected by us will be used exclusively for the provision of the customer account.

Insofar as you consent to this processing, Art. 6 para. 1 lit. a) GDPR is the legal basis for the processing.

If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) GDPR.
You can revoke the consent given to us to open and maintain the customer account at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. All you have to do is inform us of your cancellation.

The data collected in this respect will be deleted as soon as processing is no longer necessary. However, we must comply with retention periods under tax and commercial law.

Newsletter

If you register for our free newsletter, the data requested from you for this purpose, i.e. your e-mail address and - optionally - your name and address, will be transmitted to us. At the same time, we store the IP address of the Internet connection from which you access our website as well as the date and time of your registration. As part of the further registration process, we will obtain your consent to send you the newsletter, describe the content in detail and refer you to this privacy policy. We use the data collected in this process exclusively for sending the newsletter - in particular, it is therefore not passed on to third parties.

The legal basis for this is Art. 6 para. 1 lit. a) GDPR.

You can revoke your consent to receive the newsletter at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. All you have to do is inform us of your cancellation or click on the unsubscribe link contained in every newsletter.

Contract processing

We only pass on your personal data to third parties if:

You have given your express consent in accordance with Art. 6 para. 1 lit. a GDPR,
the disclosure pursuant to Art. 6 para. 1 lit. f GDPR is necessary for the establishment, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data,
there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 lit. c GDPR, orthis is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 lit. b GDPR.

The data transmitted by you to utilise our range of goods and/or services is processed by us for the purpose of contract processing and is necessary in this respect. Conclusion and fulfilment of the contract are not possible without the provision of your data.

The legal basis for the processing is Art. 6 para. 1 lit. b) GDPR.

We delete the data once the contract has been fully processed, but must observe the retention periods under tax and commercial law.

As part of the contract processing, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is necessary for the delivery of goods or for payment purposes.

The legal basis for the transfer of data is then Art. 6 para. 1 lit. b) GDPR.

Facebook

We operate a company presence on the Facebook platform to advertise our products and services and to communicate with interested parties or customers.

We are jointly responsible for this social media platform with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

The Facebook data protection officer can be contacted via a contact form:

https://www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, which sets out the mutual obligations, is available at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is described below is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in analysing, communicating, selling and advertising our products and services.

The legal basis may also be the user's consent to the platform operator in accordance with Art. 6 para. 1 lit. a GDPR. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 para. 3 GDPR.

When our online presence is accessed on the Facebook platform, user data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the utilisation of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Facebook based on their interests. If the user is logged into their Facebook account at the time of access, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Facebook, the personal data entered by the user on this occasion will be used to process the enquiry. The user's data will be deleted by us if the user's enquiry has been conclusively answered and there are no statutory retention obligations to the contrary, e.g. in the case of subsequent contract processing.

Facebook Ireland Ltd. may also set cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the browser settings, but by the corresponding setting in the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all Facebook functions can be used to their full extent.

Further information on the processing activities, their prevention and the deletion of the data processed by Facebook can be found in Facebook's data policy:

https://www.facebook.com/privacy/explanation

It cannot be ruled out that processing by Meta Platforms Ireland Limited may also be carried out by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Instagram

We operate a company presence on the Instagram platform to advertise our products and services and to communicate with interested parties or customers.

We are jointly responsible for this social media platform with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

The data protection officer of Instagram can be reached via a contact form:

https://www.facebook.com/help/contact/540977946302970

https://www.facebook.com/legal/terms/page_controller_addendum

When our online presence is accessed on the Instagram platform, user data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the utilisation of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Instagram based on their interests. If the user is logged into their Instagram account at the time of access, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Instagram, the personal data entered by the user on this occasion will be used to process the enquiry. The user's data will be deleted by us if the user's enquiry has been conclusively answered and there are no statutory retention obligations to the contrary, e.g. in the case of subsequent contract processing.

Facebook Ireland Ltd. may also set cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the browser settings, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all Facebook functions can be used to their full extent.

Näheres zu den Verarbeitungstätigkeiten, deren Unterbindung und zur Löschung der von Instagram verarbeiteten Daten finden sich in der Datenrichtlinie von Instagram:

https://help.instagram.com/519522125107875

It cannot be ruled out that processing by Facebook Ireland Ltd. also takes place via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
We would like to point out that your data will be transferred to third countries, in particular to the USA. In order to ensure the protection of your data during these transfers, we rely on so-called standard contractual clauses in accordance with Art. 46 GDPR. These can be viewed at the following link: [link to the standard contractual clauses].

Despite these measures, the EU data protection authorities cannot guarantee that an equivalent level of data protection exists in the USA as in the EU, especially with regard to possible access by US authorities. You have the right to obtain information about the security measures applied at any time

YouTube

We maintain an online presence on YouTube to present our company and our services and to communicate with customers/prospects. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.

In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may result in increased risks for users in that, for example, subsequent access to user data may be made more difficult. We also have no access to this user data. The access option lies exclusively with YouTube.

You can find YouTube's privacy policy at

https://policies.google.com/privacy

facebook

Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.

Instagram

Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.

YouTube

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

Google Analytics

We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as ‘Google’.

The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.

Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymisation function. This function allows Google to truncate the IP address within the EU or EEA.
The data collected in this way is in turn used by Google to provide us with an analysis of the visit to our website and the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the Internet.

Google states that it will not associate your IP address with any other data. Google also keeps

https://www.google.com/intl/de/policies/privacy/partners

provides further data protection information for you, for example on the options for preventing the use of data.

In addition, Google offers at

https://tools.google.com/dlpage/gaoptout?hl=de

offers a so-called deactivation add-on along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. You can of course also find out whether and which other web analysis services we use in this privacy policy.

YouTube

We use YouTube on our website. This is a video portal of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as ‘YouTube’.

We use YouTube in connection with the ‘extended data protection mode’ function in order to be able to show you videos. If you have given your consent for this processing, the legal basis is Art. 6 para. 1 lit. a GDPR. The legal basis may also be Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the ‘Enhanced Privacy Mode’ function means that the data described in more detail below is only transmitted to the YouTube server when you actually start a video.

Without this ‘extended data protection mode’, a connection to the YouTube server in the USA is established as soon as you access one of our web pages on which a YouTube video is embedded.

This connection is necessary in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time as well as the website you have visited. In addition, a connection to Google's ‘DoubleClick’ advertising network is established.
If you are logged in to YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.

For the purpose of functionality and to analyse user behaviour, YouTube permanently stores cookies on your end device via your Internet browser. If you do not agree to this processing, you have the option of preventing the storage of cookies by changing the settings in your Internet browser. You can find more information on this above under ‘Cookies’.
Google provides further information about the collection and use of data as well as your rights and protection options in this regard in the privacy policy available at

https://policies.google.com/privacy

which can be accessed at.

Use of PayPal as a payment method

If you decide to pay with the online payment service provider PayPal as part of your order process, your contact details will be transmitted to PayPal as part of the order triggered in this way. PayPal is an offer from PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of an online payment service provider as well as a trustee and offers buyer protection services.

The personal data transmitted to PayPal is usually first name, surname, address, telephone number, IP address, e-mail address or other data required for order processing, as well as data related to the order, such as number of items, item number, invoice amount and taxes as a percentage, billing information, etc. This transmission is necessary to process your order.

This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship. The transmission of your data to PayPal is therefore based on Art. 6 para. 1 lit. b GDPR.

Please note, however: PayPal may also pass on personal data to service providers, subcontractors or other affiliated companies if this is necessary to fulfil the contractual obligations arising from your order or if the personal data is to be processed on behalf of PayPal.

Depending on the payment method selected via PayPal, e.g. invoice or direct debit, the personal data transmitted to PayPal will be transmitted by PayPal to credit agencies. This transmission is used to check your identity and creditworthiness in relation to the order you have placed. You can find out which credit agencies are involved and which data is generally collected, processed, stored and passed on by PayPal in PayPal's privacy

https://www.paypal.com/de/webapps/mpp/ua/privacy-full

WhatsApp contact

To make contact, the provider enables the customer to contact them via the messenger service WhatsApp. WhatsApp is a service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereinafter referred to as WhatsApp, a subsidiary of Facebook.
When the user communicates with the provider via WhatsApp, both the provider and WhatsApp receive the user's mobile phone number and the information that the user has contacted the provider.

WhatsApp is used on the basis of your consent in accordance with Art. 6 para. 1 lit. a) GDPR, unless a contractual relationship exists. We would like to point out that when using WhatsApp, personal data may be transferred to servers in the USA. WhatsApp Ireland Limited and its parent company Facebook use standard contractual clauses to ensure adequate protection of your data. Further information on the standard contractual clauses can be found here: [Link to the standard contractual clauses]

The aforementioned data is also forwarded by WhatsApp to Facebook servers in the USA and processed by WhatsApp and Facebook in accordance with the WhatsApp Privacy Policy, which also includes processing for their own purposes, such as improving the WhatsApp service.

_____________________

However, in the opinion of the data protection supervisory authorities, the USA does not currently have an adequate level of data protection. However, there are so-called standard contractual clauses:

https://faq.whatsapp.com/general/about-standard-contractual-clauses

However, these are agreements under private law and therefore have no direct impact on the access options of the authorities in the USA.

_____________________

For more information on the purpose and scope of data collection and the further processing of this data by WhatsApp and Facebook, as well as related rights and privacy settings options, please refer to WhatsApp's privacy policy:

https://www.whatsapp.com/legal/#privacy-policy.

The legal basis for this processing and the transfer to WhatsApp is Art. 6 para. 1 sentence 1 b. GDPR, insofar as the contact relates to an existing contractual relationship or serves to initiate such a contractual relationship. If the contact is not made for the aforementioned purposes, the legal basis is Art. 6 para. 1 lit. f GDPR. The provider has a legitimate interest in improving service quality.

Technical and organisational measures (Art. 32 GDPR)

To protect your personal data, we take appropriate technical and organisational measures in accordance with Art. 32 GDPR to ensure the confidentiality, integrity and availability of the data. The measures include, among other things

Encryption: We use SSL/TLS encryption to ensure the security of data transmission. In addition, sensitive personal data at rest (e.g. in databases or backups) is protected by suitable encryption measures.
Access restrictions: Only authorised employees with clearly defined roles and tasks have access to personal data. We apply the principle of least privilege to limit access to what is necessary.
Pseudonymisation: Wherever possible, personal data is processed pseudonymously. In certain cases, anonymisation is used to further increase the protection of data subjects.
Regular review: Our security measures are reviewed at least once a year and regularly following significant changes and adapted to the current state of the art through security audits, penetration tests and reviews by third parties. In addition, our employees are regularly trained in data protection and IT security to ensure that they comply with the necessary data security measures.

Muster-Datenschutzerklärung der Anwaltskanzlei Weiß & Partner

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